HAVE YOU EVER ASK YOURSELF:
– How to expand central as more staffs and more braches?
– The cost to upgrade?
– How to reduce internal cost among the braches?
– What would you do when the number of staff overload?
– How to record the call of staffs with customers to care better?
– How to organize conference?
TO MANAGE CENTRAL AND DO ABOVE JOBS, YOU NEED A MANAGING TEAM
The postage of customers?
Customers use … call to… home number/ hostline/ phone number ……. 1. The postage paid following the regulations of telco 2. Customers hadn’t to pay the postage when call to the companies.
1. Customers paid the cost follwing regulations of telco.
IF THE CUSTOMERS DO THAT WORKS BY THEMSELF
– Need 15 to 20 million VND per month to remain that team. 5-6 million VND per month for one person.
– Need time to train for the staffs.
– Need much working place.
– Solve the problems including personnel, mode, insurance,…
CONSULTANT SERVICE AND LET OUT CUSTOMER CARE CENTRAL 1900 – 1800
DCV is providing “Central Leasing” to serve customer:
– The staffs have professional knowledge in running central effectively.
– The staffs sure the works in all situations such as: unexpected unyoke, sick, leave,…